.¸¸✿SUMMER MELTING & SHIPPING ALERT....
Les~ Serendipity Soaps and Essentials Policy
Please understand that I cannot be responsible for melted products. Since melting is a natural reaction to heat and getting hot these products may melt in transit as they sit in a hot mail truck, hot mailbox or a hot front porch or patio. If you know your not going to be home during the day, my suggestion is, if possible, that your order be sent to a workplace or address where someone will be available to accept the delivery and keep it in where its cooler.
~No refund or reshipping of an order will be offered in the case of melting. Summer heat is causing some problems with my awesome delicate balms and butters as they do not like the heat of summer. Please be advised in these warmer/HOT months, although every precautions has been taken, products may soften or even melt in transit. . So I can not guarantee the condition of these products caused by the heat or transportation means.
What To Do If Melting Does Occur:
While we cannot replace items that have melted in transit, all is not lost. The quality and healing properties of products are not affected by the melting process normally. If melting does occur ~ BEFORE you open the container, place it in the refrigerator until it hardens. If it is one of our deodorants, open it carefully and mix it up before refrigerating so that the solid portions do not sink to the bottom of the container. If one of our Butters or Balms, give it a stir before you place it in the refrigerator and stir ever so often to remix it. The melting will not affect the quality of the whipped butter as a great moisturizer, but the whipped consistency and appearance will change. Whipping just adds tiny air bubbles that increase the size, lighten the density and changes the texture, making the butter light and fluffy. If the product melts, the air bubbles are collapsed, so the volume is decreased. So although the jar was filled to the top with one of our whipped butters, if the butter melts, there will be less volume in the container.
ABOUT MY SOAPS:
Although our soaps may sweat in humid weather, wipe them off and put them in circulating air.
*~* We have the same problem as companies that make and ship fine chocolates.
Many commercial products contain phthalates to stabilize and maintain viscosity (thickness), cocamide DEA, MEA to thicken, stabilize and emulsify, petroleum based oils and waxes to thicken and stabilize and other additives to insure that their products maintain the same consistency through all temperature variations.
Les~ Serendipity Soaps and Essentials Policy
Please understand that I cannot be responsible for melted products. Since melting is a natural reaction to heat and getting hot these products may melt in transit as they sit in a hot mail truck, hot mailbox or a hot front porch or patio. If you know your not going to be home during the day, my suggestion is, if possible, that your order be sent to a workplace or address where someone will be available to accept the delivery and keep it in where its cooler.
~No refund or reshipping of an order will be offered in the case of melting. Summer heat is causing some problems with my awesome delicate balms and butters as they do not like the heat of summer. Please be advised in these warmer/HOT months, although every precautions has been taken, products may soften or even melt in transit. . So I can not guarantee the condition of these products caused by the heat or transportation means.
What To Do If Melting Does Occur:
While we cannot replace items that have melted in transit, all is not lost. The quality and healing properties of products are not affected by the melting process normally. If melting does occur ~ BEFORE you open the container, place it in the refrigerator until it hardens. If it is one of our deodorants, open it carefully and mix it up before refrigerating so that the solid portions do not sink to the bottom of the container. If one of our Butters or Balms, give it a stir before you place it in the refrigerator and stir ever so often to remix it. The melting will not affect the quality of the whipped butter as a great moisturizer, but the whipped consistency and appearance will change. Whipping just adds tiny air bubbles that increase the size, lighten the density and changes the texture, making the butter light and fluffy. If the product melts, the air bubbles are collapsed, so the volume is decreased. So although the jar was filled to the top with one of our whipped butters, if the butter melts, there will be less volume in the container.
ABOUT MY SOAPS:
Although our soaps may sweat in humid weather, wipe them off and put them in circulating air.
*~* We have the same problem as companies that make and ship fine chocolates.
Many commercial products contain phthalates to stabilize and maintain viscosity (thickness), cocamide DEA, MEA to thicken, stabilize and emulsify, petroleum based oils and waxes to thicken and stabilize and other additives to insure that their products maintain the same consistency through all temperature variations.
